Our Track Record

Project Name Year Client
41

Customer Satisfaction Index (CSI) Survey for PLUS Berhad

2013 Plus Malaysia Berhad (PLUS) Plus Malaysia Berhad (PLUS)
42

Implementation of Customer Intelligence Reporting System (CSI) for KPJ Kajang

2013 KPJ Healthcare Berhad (KPJ) KPJ Healthcare Berhad (KPJ)
43

Study on Compliance Rate Among Domestic Consumers with respect to Electricity Supply Act 1990 and Electricity Regulation 1994 for Suruhanjaya Tenaga

2012 Suruhanjaya Tenaga Suruhanjaya Tenaga
44

Implementation for System Development & Result Analysis of Internal Customer Perception (ICP) Survey for PLUS Malaysia Berhad

2012 Plus Malaysia Berhad (PLUS) Plus Malaysia Berhad (PLUS)
45

Customer Satisfaction Index (CSI) Survey for 2012 and Traced Study for PLUS Berhad

2012 Plus Malaysia Berhad (PLUS) Plus Malaysia Berhad (PLUS)
46

Development and Implementation of Key Performance Indicators for WiEF

2012 World Islamic Economic Forum Foundation (WIEF) World Islamic Economic Forum Foundation (WIEF)
47

Implementation of the Online Project Monitoring System (SPPro) for MBPJ

2012 Majlis Bandaraya Petaling Jaya (MBPJ) Majlis Bandaraya Petaling Jaya (MBPJ)
48

Study on Customer Satisfaction Index (CSI) & Employee Satisfaction Index (ESI) for Amanah Ikhtiar Malaysia

2012 Amanah Ikhtiar Malaysia (AIM) Amanah Ikhtiar Malaysia (AIM)
49

Workshop on KPI Formulation & Strategic Planning for MSN Selangor

2012 Majlis Sukan Negara (MSN) Majlis Sukan Negara (MSN)
50

Study on the Effectiveness of Service Delivery System for MBPJ

2012 Majlis Bandaraya Petaling Jaya (MBPJ) Majlis Bandaraya Petaling Jaya (MBPJ)
51

Development of the Performance Intelligence System (KPI) for PKNPK

2011 Perbadanan Kemajuan Negeri Perak Perbadanan Kemajuan Negeri Perak
52

Market Survey For New Programmes (Fac. of Science, Tech. & Hum Development, Faculty of Science, Technology and Human Development) for UTHM

2011 Universiti Tun Hussein Onn Malaysia (UTHM) Universiti Tun Hussein Onn Malaysia (UTHM)
53

Enhancement of Customer Intelligence Reporting System (CSI) for KPJ Selangor

2011 KPJ Healthcare Berhad (KPJ) KPJ Healthcare Berhad (KPJ)
54

Study on Compliance Rate among Installations Owner, Contractors and Electrical Equipment Retailers with Electricity Supply Act 1990 and Electricity Regulation 1994 for Suruhanjaya Tenaga Malaysia

2011 Suruhanjaya Tenaga Suruhanjaya Tenaga
55

Review of the Strategic Planning & KPI Development for MSN

2011 Majlis Sukan Negara (MSN) Majlis Sukan Negara (MSN)
56

Study on Customer Satisfaction Measurement & Data Analysis for Impact Study of Urban Micro Finance Programme for Amanah Ikhtiar Malaysia

2011 Amanah Ikhtiar Malaysia (AIM) Amanah Ikhtiar Malaysia (AIM)
57

Impact Study on the Implementation of the JKR Project Management Course for JKR PROKOM

2011 Jabatan Kerja Raya (JKR) Jabatan Kerja Raya (JKR)
58

Customer Satisfaction Index Survey for 2011 and Expert Panel Review for PLUS Berhad

2011 Plus Malaysia Berhad (PLUS) Plus Malaysia Berhad (PLUS)
59

Development of the Performance Monitoring Automated System & Touch Screen Monitor on Customer Satisfaction measurement (CSI) for MPSJ

2011 Majlis Perbandaran Subang Jaya (MPSJ) Majlis Perbandaran Subang Jaya (MPSJ)
60

Market Survey for New Programmes (Fac. of Science, Arts and Heritage) for UTHM

2010 Universiti Tun Hussein Onn Malaysia (UTHM) Universiti Tun Hussein Onn Malaysia (UTHM)